FAQ

Yes, until it ships. Email [email protected] with your order number and what you want to change. Once the shipping label is printed we cannot change the order, but you can return or exchange it when it arrives.

You get an order email straight away with your invoice and our bank details. A second email with your USPS tracking number follows when the order ships.

No. Guest checkout works for every order. An account saves your addresses and keeps your order history in one place.

Flat-rate shipping is $9.95 by USPS Priority, 2 to 3 business days. Shipping is free on orders over $150.

We ship to addresses in the United States only, including PO boxes, by USPS. We do not ship outside the US at the moment.

Orders ship in 1 to 2 business days once your bank transfer clears. You get a tracking number by email as soon as the label is created.

You can return unworn items with the tags on within 30 days of delivery. Email us with your order number to start a return. The full policy is on our Shipping & Returns page.

Your first exchange is free. Email us with the size or color you want, we send you a prepaid USPS label and ship the new item at no charge once the original is on its way back.

Once your return reaches us and we have checked it, we refund by bank transfer within 5 business days. We confirm the account details with you by email first.

Measure your chest or bust, waist and hip, then match them to the tables in our size guide. Each product page also lists the garment’s own measurements on size M.

We wash-test every fabric for 50 cycles before we approve it, and we accept no more than 3 percent change in length when it is washed cold and hung to dry. Tumble drying on heat can shrink TerraFleece further.

Our leggings are made from CoreFlex, a dense 230 gsm knit chosen to stay opaque when it stretches. Every color is checked in a deep squat during our fit sessions before it goes on sale.

Cold, inside out, no fabric softener, hang to dry. Notes for each fabric are in our care guide.

We invoice by email; pay by bank transfer and your order ships once the transfer clears, usually within one business day.

No. All prices are in US dollars and we do not add a fee. Your own bank may charge for sending a transfer, so check with them if you are unsure.

We hold your items for 7 days after the invoice is sent. If the transfer has not reached us by then, we email you before we cancel the order, so nothing happens without a heads-up.